How It Works

The process is designed to protect your time and your reputation while getting bogged-down cases moving again.

We clarify what’s breaking down, which teams are affected, and where the highest-value cases live (financially, clinically, or reputationally).

You designate a point of contact and provide controlled access to the records, logs, or exports needed to understand the problem space.

I categorize cases, build or refine tracking structures, and identify which cases warrant deep work versus quick resolution.

I do the follow-through: calls, packet building, documentation, and updates. You receive clear status reporting and recommended next actions.

Engagements can be structured as time-bound cleanup sprints or ongoing support, depending on your volume and goals.